Refund and Returns Policy

At Time2Tanz, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund or exchange within 5 days of receiving your order. Please review the following guidelines for our refund and returns process:

Returns Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Process

To initiate a return, please contact our customer service team at [email address] with your order number and reason for return. Once your return is approved, we will provide you with instructions on how to return the item to us.

Upon receiving the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team to arrange the exchange. We will ship the new item to you once we receive the returned item and process the exchange.

Shipping Costs

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund and returns policy, please contact us at time2tanz@gmail.com for assistance.